rayleech wrote
tfh: I was finally able to capture enough information to generate a support ticket. Hopefully, this will lead to some info.
The user reports were never specific enough, so I created a sensor that runs on the same server that hosts the web site. Every five seconds, I hit the site locally and retrieve a blank html file. I log success/failure of each attempt, and the timestamps line up because it's the same server.
I was able to catch one outage yesterday where a static file was out of order by 2 minutes 52 seconds, something that normally responds same second.
I doubt the access.log is going to be enough to identify the problem. Hoping there's some kind of debug log that can be turned on for more info.
Well, all information will probably be welcomed by the Apprelium software guys.
Thanks for the time you're also investing in this.