Issues with X2 with website now often no longer fully loading

JMMotyer

Hello Abyss Team,

I've noticed in the past few weeks that my webpages on all my X2 hosts are no longer fully loading, causing "some" items (text, images, CSS) to no longer load and be displayed, although my browser shows that the page has fully loaded. This does not happen always, but often. I am not a technical person, but sometimes CSS on the pages does not even fully load. But after one (or a few) page refreshes, the pages return to normal.

I do not know when this started happening, but I am thinking that it was maybe about 10 days ago that this strange behavior started happening.

My PHP was updated 3 weeks ago (to 8.5.7), but this problem started happening more than a week after that.

I am using Abyss 2.16.22.0 (X2).

Would it be safe for me to temporarily downgrade back to 2.16.20.2, to see if that fixes my problem? I would, of course, backup my abyss.conf config file before downgrading. And if it is safe to downgrade, would I just run the abwsx2-2-16-20-2.exe ?

Thank you in advance and have yourselves a great day.

Regards,
John

aprelium-support

Dear John,

Downgrading requires editing abyss.conf and deleting the entire line where the version 2.16.22.0 or 2.16.22 is mentioned. Next, run the old installer and follow the onscreen instructions to perform an upgrade (actually a downgrade).

But in order to better diagnose the issue, could you please share with us by email your Web site URL for quick review?

Kind regard.